Frequently asked questions about car rental
Find clear answers about reservations, delivery, mileage, insurance, deposits and vehicle use. Vehicle- or date-specific terms are confirmed separately with the final reservation.
What to know before you book
Accurate dates and location, the right vehicle class and clear handover details make the rental process much easier.
Reservation & documents
What documents do I need to rent a car?+
A valid driving licence and an ID card or passport are required. Any additional requirements depending on vehicle class or driver country are confirmed before booking.
What is the minimum driver age?+
Minimum age and licence-holding period may vary by vehicle class. The condition for your selected vehicle is clarified with the reservation request.
Are foreign driving licences accepted?+
Validity can depend on issuing country, licence type and period of use. Sharing the licence country or a photo in advance is the safest way to confirm.
How does a reservation become confirmed?+
You send a request through the site. The team checks vehicle availability, delivery and terms, then sends final confirmation separately.
Delivery & use
Do you deliver cars to hotels?+
Hotel or address delivery can be requested in configured service areas. The exact handover point, time and any delivery fee are stated during confirmation.
Is Antalya Airport delivery available?+
Yes, you can request it. Terminal, flight and meeting details are confirmed by the team before handover.
Can I return the car in a different location?+
A different return point can be requested. Availability and any one-way or delivery fee are confirmed according to the selected areas.
What if my pickup or return time changes?+
Message the team on WhatsApp as early as possible. The new time is reconfirmed according to vehicle and staff planning.
Vehicle, mileage & extras
What is the daily mileage limit?+
The current source information on the site is 350 km per day. If a different vehicle- or period-specific limit applies, it is shown in the reservation summary.
Which car should I choose for luggage?+
Share both passenger and suitcase count. Sedan, SUV or 7–9 seat options can then be matched more accurately to your luggage needs.
Can I request a child seat?+
Yes. Add the child age and equipment needed during the reservation; stock and vehicle compatibility are confirmed separately.
Can I add an additional driver?+
An additional driver can be requested. Valid licence details and applicable conditions are confirmed before handover.
Insurance, deposit & changes
Is a deposit required?+
Deposit conditions may vary by vehicle class, protection option and reservation terms. The exact amount is shared before confirmation.
What does the insurance cover?+
Coverage depends on the vehicle and protection package. Inclusions, exclusions and any excess are explained clearly before handover.
Can I change or cancel my reservation?+
Send your change or cancellation request as early as possible. Applicable terms are confirmed according to your dates and special reservation conditions.
What should I do after an accident or damage?+
First ensure safety and contact the team. Police/report, photo and document requirements are explained according to the incident and insurance conditions.
Still have a question?
Send the vehicle, dates or delivery point and our team will clarify the information for your reservation.