Frequently asked questions about car rental

A valid driving licence and an ID card or passport are required. Any additional document requirements depending on vehicle class or driver country are confirmed before booking.

Minimum age and licence-holding period may vary by vehicle class. The condition for your selected vehicle is clarified with the reservation request.

Validity can depend on the issuing country, licence type and length of use. Sharing your licence details or country in advance is the safest way to confirm.

The site operates as a reservation-request system. If an advance or payment is required, the amount and method are stated clearly by the team.

Hotel or address delivery can be requested in configured service areas. The exact handover point, time and any delivery fee are stated during confirmation.

Yes, you can request it. Terminal, flight and meeting details are confirmed by the team before handover.

The current source information on the site is 350 km per day. If a different vehicle- or period-specific limit applies, it is shown in the reservation summary.

A different return point can be requested. Availability and any one-way/delivery fee are confirmed according to the selected areas.

Deposit conditions may vary by vehicle class, protection option and reservation terms. The exact amount is shared before confirmation.

Coverage depends on the vehicle and selected protection package. Inclusions, exclusions and any excess should be explained clearly before handover.

Send your change or cancellation request as early as possible. Applicable terms are confirmed according to your dates and any special reservation conditions.

First ensure safety and contact the team. Police/report, photo or document requirements are explained according to the incident and insurance conditions.